Shipping policy

LAST UPDATED : 23 may 2026

Thank you for shopping with BAMBOO STORE. We are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy carefully to understand how we process and ship orders.
1. Order Processing Time
All orders are processed within 2-3 hour after payment confirmation.
Orders are typically processed on business days only, excluding weekends and public holidays. During high-demand periods, sales, or holidays, processing times may be slightly delayed.
Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.
2. Shipping Methods Available
We offer the following shipping options depending on your location and product availability:
Standard Shipping
Express Shipping (if available)
Cash on Delivery (COD) for eligible locations
International Shipping (if applicable)
Shipping partners may include trusted courier providers such as Delhivery, Blue Dart, DTDC, India Post, or other logistics partners.
3. Delivery Timeframes
Estimated delivery times may vary depending on your location and shipping method selected.
Domestic Shipping (India)
Estimated Delivery: 5-7 BUSINESS DAYS
Please note that delivery timelines are estimates and may vary due to external factors beyond our control.
4. Shipping Costs
Shipping charges are calculated at checkout based on:
Delivery location
Order weight and size
Selected shipping method.
Free Shipping on all orders, if applicable
Any customs duties, import taxes, or additional international charges are the responsibility of the customer.
5. Tracking Information
Once your order is shipped, you will receive tracking information via email, SMS, or WhatsApp (if applicable).
Tracking updates may take up to 2-3 hours to become active after shipment confirmation.
If you do not receive tracking information within 1-2 business days, please contact us at bamboostoreofficial01@gmail.com.
6. Delivery Issues and Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
Weather conditions
Courier service disruptions
High shipping volume
Incorrect shipping information
Remote delivery locations
Customs clearance delays for international orders
BAMBOO STORE is not responsible for delays caused by third-party courier services, but we will do our best to assist you in resolving delivery issues.
Customers are responsible for providing accurate shipping details. Orders returned due to incorrect or incomplete addresses may incur additional shipping charges.
7. Lost, Damaged, or Missing Packages
If your package arrives damaged, incomplete, or appears lost in transit, please contact us within 2-3 days of delivery or expected delivery date.
Please include:
Order number
Photos of damaged items or packaging (if applicable)
A description of the issue
We will investigate the issue with the shipping provider and work toward a suitable resolution.
8. International Shipping (If Applicable)
We may offer international shipping to selected countries and regions.
Customers are responsible for:
Customs duties and import taxes
Compliance with local import laws and regulations
Additional charges imposed by customs authorities
International delivery times may vary depending on destination country and customs processing.
9. Contact Information
If you have any questions regarding shipping, tracking, or delivery, please contact us:
BAMBOO STORE
Email: bamboostoreofficial01@gmail.com
Address: Niali,Cuttack,Odisha
Phone: 8118007323