Terms of service
LAST UPDATED :23 may 2026
Welcome to BAMBOO STORE. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these Terms. If you do not agree, please do not use our services.
1. Account Terms
By creating an account on BAMBOO STORE, you agree to:
Provide accurate, current, and complete information
Maintain the confidentiality of your account credentials
Accept responsibility for all activities under your account
Notify us immediately of any unauthorized access or security breach
We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or engage in suspicious activity.
2. Pricing and Payment
All prices listed on BAMBOO STORE are displayed in Indian Rupees (INR) unless otherwise stated.
By placing an order, you agree that:
Prices may change without prior notice
Payments must be completed before order processing unless Cash on Delivery (COD) is available
Applicable taxes, shipping fees, and charges may be added at checkout
Payment information provided must be valid and authorized
We use secure third-party payment gateways for processing transactions. BAMBOO STORE does not store sensitive payment details such as card numbers or CVV information.
3. Product Descriptions
We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However:
Minor variations in color, size, or appearance may occur due to screen settings or manufacturing differences
We do not guarantee that all descriptions are completely error-free or current at all times
BAMBOO STORE reserves the right to correct any errors, inaccuracies, or omissions without prior notice.
4. Order Acceptance and Cancellation
Placing an order on our website does not guarantee acceptance of the order.
We reserve the right to:
Refuse or cancel any order at our discretion
Limit quantities purchased per customer
Cancel orders suspected of fraud, unauthorized activity, or pricing errors
If your order is canceled after payment, the applicable refund will be processed within 2-3 business days.
5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery timelines may vary depending on:
Customer location
Courier availability
Weather conditions or unforeseen circumstances
Estimated delivery times are provided for reference only and are not guaranteed. BAMBOO STORE is not responsible for delays caused by third-party shipping providers.
Customers are responsible for providing accurate shipping information. Additional charges resulting from incorrect addresses may apply.
6. Returns and Refunds
Our return and refund policy allows eligible customers to request returns or refunds subject to the following conditions:
Items must be returned unused and in original packaging
Return requests must be made within 5-7 business days of delivery
Certain products such as personal-use items, customized products, or clearance items may not be eligible for return
Refunds, once approved, will be processed through the original payment method within 24 hour.
For return requests or support, contact us at bamboostoreofficial01@gmail.com.
7. Prohibited Uses
You agree not to use BAMBOO STORE for:
Any unlawful or fraudulent activity
Violating any applicable Indian laws or regulations
Uploading harmful software, viruses, or malicious code
Attempting unauthorized access to our systems or customer data
Misusing discounts, promotional offers, or payment systems
Harassing, abusing, or harming other users or our staff
Violation of these terms may result in suspension of access and possible legal action.
8. Intellectual Property
All content on BAMBOO STORE, including logos, graphics, text, images, product designs, and website content, is the property of BAMBOO STORE and protected under applicable intellectual property laws.
You may not reproduce, distribute, or use any content without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, BAMBOO STORE shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business opportunities
Delays or interruptions beyond our reasonable control
Issues caused by third-party services or payment gateways
Our total liability for any claim related to a product or service shall not exceed the amount paid by the customer for that specific order.
10. Governing Law and Jurisdiction
These Terms of Service shall be governed and interpreted in accordance with the laws of India.
Any disputes arising from the use of BAMBOO STORE shall be subject to the exclusive jurisdiction of the courts located in Cuttack,Odisha, India.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Updated Terms will be posted on this page with the revised date.
Continued use of our website after changes are posted constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
BAMBOO STORE
Email: bamboostoreofficial01@gmail.com
Address: Niali,Cuttack,Odisha.
Phone: 8118007323